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“Customer is God. If the customer complains, do whatever it takes, even if you have to fight with your company or your own interests in favor of the customers.”

• When everyone in the family connects to a common purpose, the family business becomes unstoppable.
• Secret sauce to success is passion. Become passionate about being successful and you will elevate your performance.
• Start from the bottom and work your way up instead of directly becoming a director in a family company.